infix

Since the relevant tech support forums don't seem to exist, I'll ask here.

Why can't Infix open files that have a filename of more than 63 (or maybe it's 64?) characters? I work with large number of pdfs for my job, and the filenames tend to be long for archiving purposes. If I try to open a file that has a long filename, it comes up just fine in the file selection window, but when I double click on the file to open it, Infix pops up an error window stating:

"name of file I tried to open"
File not found
Please verify the correct filename was given

If I rename the file, I can open it, but this is not a reasonable compromise for everyday use.

Is this an intentional crippling function? Do I need a fully licensed/activated/whatever copy (or the professional version) to support long filenames? Frankly there are a large number of other issues with this software that make me reluctant to jump into using it regularly, but this problem would be a deabreaker for sure.

Thanks for any info.

SLAM!

Thank you for your post.

A forum specifically for technical support will be created today - thank you for the suggestion.

There is no intention to limit name length to 63 characters.
We will investigate the problem and get out a new build of Infix as soon as possible.

If you any other issues with the software (provided we get past the filename problem), please let us know. We are very keen to get feedback from real users.

New builds of Infix & Infix Pro have been created and uploaded to our site. These builds have a fix for the filename length issue.
Please download the demo again.